Frequently Asked Questions When Buying Furniture from an Online Store
Share
When purchasing furniture online, some of the most frequently asked questions may include:
1. What is the size of the furniture?
Be sure to measure the available space in your home and compare it to the dimensions provided in the product description.
2. What is the quality of the furniture?
Read other customer reviews to get an idea of the quality of the product. Be sure to check the information about the material used in the manufacture of the furniture.
3. What is the return policy?
Check the seller's return policy information. Some sellers may require you to pay for return shipping.
4. What is the delivery time?
Check the product delivery time information. Check whether the company offers express delivery options or whether there is an additional cost for this.
5. Do you live in a building? Is there an elevator or stairs? Do the delivery people go upstairs?
Check if the delivery people use elevators or stairs. If they don't go up to your floor and leave it on the ground floor, make sure you can get the product to your apartment.
6. Does the product come assembled?
Check to see if the furniture comes assembled or if you will need to assemble it. Make sure to check the assembly instructions and that you have the necessary tools.
7. What should I do if the furniture arrives damaged?
Check the seller's damage policy. Some companies may offer a warranty against damage during shipping.
8. What is the assembly process like?
Be sure to check the assembly instructions and that you have the necessary tools.
9. What after-sales support does the seller offer?
Check whether the seller offers after-sales support in case of problems with the product after delivery.